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 CustomizedCorp PO BOX 2826 Santa
Maria,
CA 93457
(805)
717-1833


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Hosting Disclaimer from
Customized Corp and Affiliates.
1. CUSTOMIZEDCORP'S Service Agreement is intended to protect both the
integrity and liability of CUSTOMIZEDCORP and the Customer. This Service
Agreement will be enforced to ensure the speed, power, performance, and
reliability of our services.
2. CUSTOMIZEDCORP. is to act as a neutral provider of these fore-mentioned
services to the Customer. The terms and conditions of this agreement and
any rules and prices published on CUSTOMIZEDCORP'S
Web Site (WWW.CUSTOMIZEDCORP.COM ) constitute the entire and only
agreement (collectively, the "Service Agreement") between
CUSTOMIZEDCORP. and the Customer (hereby defined as one who has an account
with CUSTOMIZEDCORP. for the Service, including Customer's designated
users with respect to the Service) and supersede all other communications
and agreements with regard to the subject matter hereof.
3. CUSTOMIZEDCORP. reserves the right to modify this Service Agreement or
prices, and may discontinue or revise any or all aspects of the Service in
its sole discretion without prior notice.
4. Customer agrees to indemnify CUSTOMIZEDCORP. against any liability for
any and all use of Customer's account. Furthermore, Customer agrees to
indemnify and hold CUSTOMIZEDCORP. harmless from any claims and expenses,
including reasonable attorney's fees, related to Customer's violation of
the Service Agreement or Customer's direct or indirect damage to another
party.
5. Customer is responsible for and must provide all telephone and other
equipment and services necessary to maintain customer's account remotely
through FTP accounts.
6. Customer agrees that he/she is at least 18 years of age. If the
customer is not at least 18 years of age, a parent or guardian's name must
be put on the account and will be responsible for payment and Web Site
content. If a minor (a person under the age of 18) obtains an account
through CUSTOMIZEDCORP. without parental approval, this agreement does not
become void.
7. CUSTOMER EXPRESSLY AGREES THAT USE OF CUSTOMIZEDCORP'S SERVICE IS
AT CUSTOMER'S SOLE RISK. NEITHER CUSTOMIZEDCORP NOR ANY OF ITS
INFORMATION PROVIDERS, LICENSERS, EMPLOYEES, OR AGENTS WARRANT THAT THE
SERVICE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES CUSTOMIZEDCORP OR
ANY OF ITS INFORMATION PROVIDERS, LICENSERS, EMPLOYEES, OR AGENTS MAKE ANY
WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE SERVICE. THE
SERVICE IS DISTRIBUTED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR OTHERWISE, OTHER THAN THOSE WARRANTIES WHICH
ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION
UNDER THE LAWS APPLICABLE TO THIS SERVICE AGREEMENT. NEITHER
CUSTOMIZEDCORP NOR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR
DELIVERING THE SERVICE SHALL BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE
SERVICE OR INABILITY TO USE THE SERVICE OR OUT OF ANY BREACH OF ANY
WARRANTY. CUSTOMER EXPRESSLY ACKNOWLEDGES THAT THE PROVISION OF THIS
PARAGRAPH SHALL ALSO APPLY TO ALL THIRD PARTY CONTENT AND ANY OTHER
CONTENT AVAILABLE THROUGH THE SERVICE.
8. This Service Agreement is made in the State of California, and shall be
governed by and construed in accordance with the laws of the United States
of America, the State of California and Santa Barbara County. Any cause of
action of customer or its designated users with respect to the Service
Agreement must be instituted within six (6) months after the claim or
cause of action has arisen or be barred.
Appropriate Use Policies
9. CUSTOMIZEDCORP.'s Service may only be used for lawful purposes.
Transmission, distribution, or storage of any information, data, or
material in violation of United States or California State regulation or
law, or by the common law, is prohibited. This includes, but is not
limited to, material protected by copyright, trademark, trade secret, or
any other statute. CUSTOMIZEDCORP reserves the right to remove such
illegal material from it's server immediately. CUSTOMIZEDCORP. expressly
forbids anyone from using CUSTOMIZED CORP'S servers for the propagation,
distribution, housing, processing, storing, or otherwise handling in any
way lewd, obscene, or pornographic material, or any other material which
CUSTOMIZED CORP deems to be objectionable. The designation of any
materials as such described is left entirely to the discretion of
CUSTOMIZEDCORP.
10. CUSTOMIZEDCORP does NOT allow sites that provide points of
distribution, or 'links' to the following types of sites:
1. Pirated Software (Warez) - Any software that is copyrighted and not
freely available for distribution without cost. ROMs, ROM Emulators and
Mpeg Layer 3 files (MP3) all fall under this jurisdiction.
2. Hacking / Phreaking - Includes sites with material, links, or resources
for Hacking, Phreaking, Viruses, Anarchy, or any type of site that
promotes the destruction or compromises the integrity of CUSTOMIZEDCORP.
3. Adult Sites - Any erotic or pornographic material, links to adult
sites, or advertisements for adult sites.
11. Copyrighted material must not be placed on Customer's account without
the permission of the owner(s) or person(s) they specifically authorize.
Only the owner(s) or such authorized person(s) may upload copyrighted
material to the account without written permission from CUSTOMIZEDCORP.
12. CUSTOMIZEDCORP. strictly prohibits e-mail harassment, whether through
language, frequency, or size of messages. Forging of header information is
not permitted. CUSTOMIZEDCORP. does not allow unsolicited e-mail. This
includes "Spamming" and "Bulk Mail" sent to persons
who have otherwise not requested to receive such mail.
13. Any Customer that uses a high amount of server resources (such as, but
not limited to, CPU time, memory usage, and network resources) will result
in immediate account suspension. The Customer will then be requested to
either reduce the resource use to an acceptable level or pay for the
additional hardware or the resource needed to compensate. CUSTOMIZEDCORP.
shall be the sole arbiter of what is considered to be a high server usage
level.
14. Any Customer in violation of system or network security is subject to
criminal and civil liability, as well as immediate account termination.
Examples include, but are not limited to the following: Unauthorized
access, use, probe, or scan of a systems security or authentication
measures, data or traffic. Interference with service to any user, host or
network including, without limitation, e-mail bombing, flooding deliberate
attempts to overload a system and broadcast attacks. Forging of any TCP/IP
packet header or any part of the header information in an e-mail or
newsgroup posting.
15. Customer agrees not to publish on or over its account any information,
software or other content which violates or infringes upon the rights of
any others or which knowingly contravenes the laws of any jurisdiction in
which such content is generally accessible.
16. Use of illegal or copyright material on any Web page or other
distribution mechanism used in conjunction with the Customer's account,
will result in termination of this Service Agreement. Illegal material is
defined as any material not permitted under United States local, state or
federal laws. If "illegal material" was submitted by a client of
the Customer without Customer's knowledge, this Service Agreement will
remain in effect if the Customer removes the "illegal material."
Any use of CUSTOMIZEDCORP.'s systems that disrupts the normal use of the
system for other CUSTOMIZEDCORP. customers is considered to be abuse of
CUSTOMIZEDCORP. services and is grounds for termination of this Service
Agreement. Some examples of abuse include (not limited to) spawning dozens
of processes, consuming large amounts of memory or CPU cycles for long
periods of time, attempting to access other Customers' account areas, or
conducting provocative activities such as mass e-mailings (spam) which may
result in retaliatory actions against CUSTOMIZEDCORP.'s systems.
17. Depending upon the nature and severity of any abuses, the Customer may
receive an e-mail warning detailing the nature of the abuse. If the abuse
of services is not terminated within one (1) day, a final e-mail will be
sent to the customer formally requesting termination of the stated abuse.
Customer then must terminate stated abuse within one (1) day, otherwise
the Service Agreement will be terminated. Any reconnection of a terminated
account will require a reconnection fee of $45.
18. If, in CUSTOMIZEDCORP.'s sole discretion, the nature and severity of
any abuses is severe enough, CUSTOMIZEDCORP. may terminate the Service
Agreement immediately without written notification prior to termination.
This may also be subject to a reconnection fee, however CUSTOMIZEDCORP.
reserves the right to deny all future access upon termination.
19. CUSTOMIZEDCORP.'s Service is intended to be resold to the end-user
only.
20. Violation of any of CUSTOMIZEDCORP.'s rules and regulations could
result in a warning, suspension, or possible account termination.
21. CUSTOMIZEDCORP. reserves the right to suspend or cancel a Customer's
(hereby defined as one who has an account with CUSTOMIZEDCORP.) access to
any or all services provided by CUSTOMIZEDCORP. when CUSTOMIZEDCORP.
decides that the account has been inappropriately used.
Payment Policy
22. Customers located outside of the United States or Canada must use a
system of payment issued within the United States.
23. CUSTOMIZEDCORP.'s 30-day Money-back Guarantee does not apply for
Dedicated Servers, Co-Located Servers, Merchant Accounts, or any fees
associated with these services.
24. Full payment is due each anniversary period following the date the
account was established. The Setup fee and Monthly fee are due on the
first anniversary date, and the monthly fee is due on every subsequent
anniversary date. The Customer is responsible for all money owed on the
account from the date it was established to the date it is terminated.
25. Requests for cancellation (termination of service) must be submitted
no later than 60 days prior to the billing anniversary date, through email
to support@customizedcorp.com
and regular mail addressed to Customized Web Services P.O. Box 2826 Santa
Maria, CA 93457. No other system of cancellation will be accepted. The date of
cancellation request will not be used as date of cancellation. A
representative of CUSTOMIZEDCORP. must confirm all cancellations prior to
a cancellation date being set and followed through.
26. Customer shall pay the monthly/quarterly fee, and any charge for
additional services under the terms of this Service Agreement, within
seven (7) days of invoice. Invoices and receipts may be sent to the
Customer via e-mail. Customer may not withhold or "setoff" any
amounts due hereunder. CUSTOMIZEDCORP. retains the right to withhold
service without prejudice until all amounts determined delinquent are paid
in full. Any late payment shall be subject to interest charges up to the
legal limits of the state of California and any costs of collection
(including but not limited to legal fees).
27. Accounts which are delinquent may be placed on "administrative
hold" or suspension and may not be used or accessed. Any account that
is delinquent for seven (7) days may have all files purged from all
CUSTOMIZEDCORP. servers. Customer's account will continue to accrue
charges while on "administrative hold" or suspension.
28. Any Customer whose services are terminated or suspended will be asked
to pay a reconnection fee to restart the account. Reconnection fee for
suspended accounts is $25.00. Reconnection fee for accounts that have been
terminated is $45.00.
29. For payment via Credit Card (when available), accounts will be
automatically billed on a monthly, quarterly or yearly basis to the card
number on file unless notified otherwise. E-mail notification of payment
will be sent to the Customer via e-mail on that anniversary payment date.
All credit card payments will be billed on the date due, the e-mail
notification is solely a courtesy e-mail. In the event that a credit card
does not clear with the Customer or cardholder's bank, the Customer will
be notified via e-mail. Past due accounts that are not brought current
within 7 days of e-mail notice are subject to suspension or possible
account termination.
30. Customer's agree that the first name, last name, street address, and
zip/postal code provided for their account profile is the same as the
cardholder's for the Credit Card being used for payment of the account.
31. For payment via Check or Money-Order, orders will be fulfilled within
1 business day upon receipt of payment. E-mail notification will be sent
10 days prior to payment due date. Checks returned unpaid (NSF) will be
accessed a $20.00 service charge. Past due accounts that are not
brought current within 15 days of the e-mail notice are subject to
suspension and possible account termination.
33. At this time, CUSTOMIZEDCORP does NOT accept credit cards for payment.
34. ALL PAYMENTS MUST BE IN US CURRENCY.
35. Legal notices sent to either party shall be effective when delivered
by mail, transmitted by telecopier ("fax") machine, one (1) day
after being sent by overnight mail or "fax," or two (2) days
after being sent by first class mail postage prepaid to the address shown.
This information is subject to change without prior notification.
CUSTOMIZEDCORP.
PO Box 2826
Santa Maria, California 93457
Cancellations
36. CUSTOMIZEDCORP. reserves the right to cancel service at any time for
any reason. All fees paid in advance of cancellation will be
pro-rated and paid by CUSTOMIZEDCORP. if CUSTOMIZEDCORP. institutes it's
right of cancellation. If cancellation is caused by customers violation of
these policies, then no refund will be disbursed.
37. Customer retains the right to cancel use of CUSTOMIZEDCORP.'s Service
at any time through written, e-mailed (must be followed by a faxed or
written request) or faxed notification. Requests for cancellation must be
received at CUSTOMIZEDCORP.'s main office. All CUSTOMIZEDCORP. accounts
must be paid in full before the cancellation transaction will be
considered complete.
38. All cancellation requests must include the following information to be
valid; Primary Contact of the account, account name, reason for
cancellation, current account password, and last 4 digits of credit card
on file. If payment was made by Check, Money-Order, or Bank Transfer, the
Zip/Postal Code of the primary contact must also be included.
39. All accounts are cancelled at the end of the current billing period
unless a date of cancellation is specified.
40. No refunds will be issued once payment is made unless a later request
for cancellation is made within the 30 day Money-back Guarantee period.
41. Refunds made by CUSTOMIZEDCORP. for all payment systems (including
Credit Card, Check, Money-Order, and Bank Transfer payments) will be
fulfilled via check. CUSTOMIZEDCORP. will recognize no other systems of
reimbursement and reserves the right to do so.
Service Disclaimer
42. CUSTOMIZEDCORP. acknowledges and agrees that in the course of dealings
with Customer, it may acquire information about Customer, its business
activities and operations, its technical information and trade secrets, of
a highly confidential and proprietary nature. CUSTOMIZEDCORP. agrees that
title to all such information and related materials shall remain with the
Customer. All applicable copyrights, trade secrets, patents and other
intellectual and property rights in such information and related material
are and remain in the property of the Customer. All other aspects of the
information and related material, including without limitation,
technologies, procedures, programs, methods of processing, all source
code, conversions, enhancements, databases, templates, specific design and
structure of individual programs and their interaction and unique
programming techniques employed therein as well as screen formats shall
remain the sole and exclusive property of the Customer and shall not in
any way be sold, revealed, disclosed or otherwise communicated, directly
of indirectly, by CUSTOMIZEDCORP. to any person, company or institution
whatsoever other than for the purposes set forth herein. It is expressly
understood that no title to or ownership of such information or any part
thereof is hereby transferred to CUSTOMIZEDCORP.
43. Any customer lists and/or other information concerning the Customer's
clients are the sole and exclusive property of the Customer.
CUSTOMIZEDCORP. shall not for any reason whatsoever, directly or
indirectly, solicit the trade business of any of the clients or
prospective clients of the Customer with respect to any of the services,
products, trade secrets or other matters of the Customer. In addition to
maintaining confidentiality of all matters as imposed herein above,
CUSTOMIZEDCORP. agrees to keep in the strictest of confidence any
information acquired by CUSTOMIZEDCORP. during the course of its dealings
with the Customer about any of the Customer's clients, including but not
limited to contents of related databases, credit and credit card
information.
44. Nothing contained herein shall be construed to place the parties
(Customer and CUSTOMIZEDCORP.) in a relationship of partners, agents or
joint ventures. Neither party shall represent itself as the agent or legal
representative of the other party for any purpose whatsoever and shall
have no power to obligate or bind the other party in any manner
whatsoever.
45. If any clause herein shall be found to contravene any law or ordinance
in whole or in part, it shall be severed from the Agreement. The balance
of the Agreement shall continue in full force and effect.
46. Each party (Customer and CUSTOMIZEDCORP.) to this agreement represents
that it has all necessary rights and authority to enter into the terms of
the Agreement and is in compliance with all federal, state and local laws
governing this transaction.
47. CUSTOMIZEDCORP. is not responsible for files and data residing on
Customer's account. Customer agrees to take full responsibility for files
and data transferred and to maintain all appropriate backups of files and
data stored on CUSTOMIZEDCORP. servers. CUSTOMIZEDCORP.'s tape back-up
system is in place primarily as a disaster recovery system in case of a
server crash or some similar catastrophe and should not be relied upon as
Customer's sole source of backup protection. If CUSTOMIZEDCORP is
doing the maintenance on your account, back ups will be made to zip each
time maintenance is performed. If a client damages
files, there will be an hourly fee associated with the retrieval of the
damaged files.
48. CUSTOMIZEDCORP. is not responsible for any damages your business may
suffer. CUSTOMIZEDCORP. makes no warranties of any kind, expressed or
implied for services we provide. CUSTOMIZEDCORP. disclaims any warranty or
merchantability or fitness for a particular purpose. This includes loss of
data resulting from delays, non-deliveries, wrong delivery, and any and
all service interruptions caused by CUSTOMIZEDCORP. and it's employees.
CUSTOMIZEDCORP. reserves the right to revise this Agreement at any
time without prior notification.
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